INTERNATIONAL JOURNAL OF CUSTOMER RELATIONSHIP MANAGEMENT (IJCRM)

About the Journal

International Journal of Customer Relationship Management (IJCRM)  is a peer-reviewed, open-access international journal dedicated to advancing the study and practice of customer relationship management. IJCRM aims to provide a platform for researchers, academics, and professionals to share original research, case studies, and reviews that explore all aspects of customer relationship management across various industries and sectors.