“CLOUD-POWERED GENAI FOR OMNICHANNEL OPTIMIZATION: ELEVATING WEB AND APP PERFORMANCE IN THE ERA OF DIGITAL TRANSFORMATION”. INTERNATIONAL JOURNAL OF INFORMATION TECHNOLOGY AND MANAGEMENT INFORMATION SYSTEMS (IJITMIS), vol. 14, no. 1, Feb. 2023, pp. 76-86, https://iaeme-library.com/index.php/IJITMIS/article/view/IJITMIS_14_01_009.