ADVANTAGES OF HOME CHECK-IN PROCESS FOR AIR TRAVEL IN INDIA
Keywords:
Airport, Baggage Handling SystemAbstract
With the invention of home check-in services in the recent time passenger experience in increasing rapidly around the globe. The benefits of home check-in procedures from a passenger and airline point of view in india are examined in this journal. The study looks into the the ways in which home check-in services increase customer satisfaction, efficiency, and convenience for travelers, airlines, and airport officials. By examining extant literature, industry reports, and case studies, this research describes the benefits of home check-in for expediting airport operations, cutting down on wait times, improving security, and easing traveler anxiety. The results highlight how home check-in services have the power to completely transform Indian air travel and boost the industry's expansion and competitiveness.
References
Dube, A. (2020). "Convenience, Cost- Efficiency, and Customer Satisfaction: The Case of Home Check-in Services in the Indian Aviation Industry." Journal of Air Transport Management, 88, 101867. https://doi.org/10.1016/j.jairtraman.2020.101867
International Air Transport Association (IATA). (2019). "Home Check-in: Enhancing the Passenger Experience." IATA Insights Report. Retrieved from https://www.iata.org/en/programs/passenger/home-check-in/
Ministry of Civil Aviation, Government of India. (2021). "National Civil Aviation Policy." Retrieved from https://www.civilaviation.gov.in/en/policy
Patel, S. (2018). "Streamlining Airport Operations: The Role of Home Check-in Services." Airport Management Journal, 16(3), 45-57.
Rajan, R. (2019). "Revolutionizing Passenger Experience: A Case Study of IndiGo's Home Check-in Service." International Journal of Aviation Management, 6(2), 123-137. https://doi.org/10.1504/IJAM.2019.10018463
Sharma, N. K., & Singh, R. (2020). "Exploring the Impact of Home Check-in Services on Airport Operations: Evidence from SpiceJet." Journal of Airport Management, 8(1), 87-102. https://doi.org/10.1108/JAM-05-2020-0047
Smith, J. (2021). "The Future of Air Travel: Leveraging Home Check-in Services for Sustainable Growth." Airline Business Review, 33(4), 56-68.
World Travel & Tourism Council (WTTC). (2022). "Harnessing Technology for Safe and Seamless Travel." WTTC White Paper. Retrieved from https://www.wttc.org/Research/Research/Detail/harnessing-technology-for-safe-and-seamless-travel/
Downloads
Published
Issue
Section
License
Copyright (c) 2024 Pradip Jadhav, Esha Bansal (Author)

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.